I have much more experience in Field Sales but I have to say I was blown away by my research that reveals the new darling of sales and top producer is Inside Sales. In my time I recall Inside Sales was the stepping stone to a Field Sales position and a car and freedom. Enough reminiscing about the good ‘ol days it has all changed and the research is compelling reading. Click here for source of infographic.
A leader in the field of enhancing the performance of Inside Sales is insidesales.com and they have a bunch of resources to learn more about the best practices of Inside Sales teams. For example, did you know that 50% of buyers choose the vendor that responds first. I thought about that and translated it to my own world and that kinda rings true.